Legal
Privacy Policy
This privacy policy describes how DGQ Media handles information submitted through this website, including Growth Audit and contact enquiries, and the communications that follow them. It is written in plain language so you can understand what may be collected and why.
Effective date: to be confirmed before launch.
Draft template — this privacy policy is a starting point for DGQ Media and must be reviewed and adapted by a qualified professional before production launch. It is not legal advice and does not claim completed regulatory compliance.
Who this policy is for
This policy applies to people who visit the DGQ Media website and to anyone who contacts DGQ through it — for example by submitting a Growth Audit, sending an enquiry, or using the Ask DGQ assistant. It explains, in clear terms, what information may be involved and how it is handled.
Information we may collect
DGQ aims to collect only what is needed to respond to enquiries and scope potential work. Depending on how you choose to get in touch, we may collect:
- Information you provide through the Growth Audit, which may include your name, work email, company or brand name, your website or social profile, and a short description of what you want to improve or build.
- Information you include in any direct email or message you send to DGQ.
- Basic technical information that browsers send automatically when loading any website, handled as part of serving web pages normally rather than collected for marketing.
If the website's forms or features change, this section should be updated to match exactly what is collected.
How information is collected
Information is collected in the ways you would expect from a simple website:
- Directly from you, when you complete the Growth Audit form or otherwise contact DGQ.
- Automatically at a basic technical level, as part of serving the web pages you request.
DGQ does not buy personal information and does not attempt to build hidden profiles of visitors.
Why we use this information
Where information is provided, it may be used to:
- Respond to your enquiry and understand whether DGQ is a fit for what you need.
- Prepare for a Growth Audit, proposal or scoping conversation.
- Communicate with you about your enquiry or an active project.
- Maintain, secure and improve the website and its forms.
DGQ does not sell your personal information.
Legal basis / processing basis
Where a legal basis for processing personal information is required — for example under data-protection laws that may apply to you — the most likely bases are your consent when you choose to contact DGQ, and DGQ's legitimate interest in responding to enquiries and operating its business responsibly.
The applicable legal bases and any region-specific obligations should be confirmed with a qualified professional before launch.
Data retention
DGQ aims to keep enquiry information only for as long as needed to respond, evaluate fit and, where relevant, support an active or prospective project — after which it can be deleted or anonymised.
Retention periods should be confirmed before launch.
Your rights
Depending on where you live, you may have rights over your personal information, such as requesting access to it, asking for corrections, or asking for it to be deleted. To make a request, contact DGQ using the details below and it will be handled reasonably and in line with applicable law.
The exact rights available and the request process depend on the laws that apply and should be confirmed before launch.
Contact
If you have questions about this policy or how your information is handled, you can contact DGQ at:
hello@ducksgoquackmedia.comUpdates to this policy
DGQ may update this policy as the website, services or applicable laws change. Updated versions will be posted on this page, and the effective date will be revised accordingly.
